We do not manipulate what you see.
The Dial shows you content in chronological order by default. Your communities first, then the world. Nothing is bumped because someone paid for it, nothing is buried because it underperformed. If we ever show you promoted content, it is labeled FEATURED and you can turn it off.
We will never A/B test your feed without your knowledge. We will never apply retention mechanics that override your choices. The order you see is the order things happened.
You own your data.
Your music, your listener data, your community relationships, your transaction history — they belong to you. We are a platform, not a landlord. We are building full data export so you can take everything with you: your library, your member list, your financials, your broadcast archive.
If The Dial ever shuts down, we give you 90 days notice and a full export before anything goes dark. That is a commitment, not a policy that can be quietly changed.
The fee is 10%. That's it.
We take 10% of subscriptions and Handshake transactions. Not 10% plus processing, not 10% plus a "creator fee," not 10% that becomes 15% after your first year. The math is simple and it stays simple.
There are no hidden fees. No promoted placement fees. No "boost your post" purchases. If we ever add a new revenue model, we'll tell you directly, not bury it in a terms update.
We will not sell your data.
We don't sell your listening habits, your community membership, your purchase history, or anything else about you to advertisers or third parties. We make money when you make money. That's the model.
You can leave. Always.
There is no lock-in. If you move your station elsewhere, you can take your library, your subscriber list, and your community history with you. We'll even help. A platform that makes leaving hard is a platform that doesn't trust its own value. We trust ours.
Ghost DJ is honest about what it is.
When Ghost DJ is running your station, listeners know they're hearing an AI host. We don't let the AI impersonate a live human presence. If a listener asks whether someone's actually there, the station page shows it clearly.
We tell you when things break.
If there's an outage, we post it publicly. If a scraper fails and your tracks don't import, we tell you why. If we discover a bug that affected your data, we tell you within 24 hours. We don't hide incidents.
The community is the point.
The Dial exists because streaming killed the DJ and gave people infinite content with zero connection. We built this to reverse that. Every product decision — the Green Room, Ghost DJ, Handshake, standing scores — is in service of real relationships between real people. When a feature stops serving that, we remove it.